IT Compliance Manager

About HighLevel:HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our People: 
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our Impact: 
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
 
 

Who You Are: We're looking for a Manager – IT Compliance with deep, hands-on SOX expertise across IT General Controls (ITGCs) and IT Application Controls (ITACs). In this high-impact individual contributor role reporting to the Director of IT Compliance, you'll assist in driving the IT Compliance program and strategy - conducting control design and periodic control effectiveness testing, and working closely with control owners on gap remediation and validation across the systems that support financial reporting. As a cross-functional influencer, you'll partner closely with Engineering, Product, Security, Finance, and Compliance to keep controls effective as our platforms evolve - embedding automation into compliance workflows and guiding the responsible adoption of AI-enabled technologies. You'll balance delivery speed with control sustainability, bringing the judgment of someone who has designed, tested, and remediated SOX IT controls in complex technology environments, ideally with Big 4 and/or high-growth technology company experience.

What You'll Do: Assist in driving the IT Compliance program and strategy in partnership with the Director of IT Compliance and Strategy, the SOX Compliance function, and internal and external auditors - including scoping, risk assessment, documentation, and testing readiness for the SOX ITGC and ITAC program within your owned domain. Conduct control design assessments and periodic control effectiveness testing across ITGCs and ITACs, evaluating whether controls are appropriately designed and operating effectively, and reporting results to leadership. Be accountable for domain-level compliance outcomes; drive multi-quarter initiatives (new system onboarding, control rationalization, evidence automation, continuous controls monitoring) with predictable, milestone-based delivery. Oversee the day-to-day effectiveness of ITGC operations across logical access management, change management, computer operations (batch processing, backup and recovery, job scheduling, logging), and cloud configuration controls for in-scope systems. Own the ITAC portfolio: identify, document, and support testing of key automated controls, key reports and IPE (completeness and accuracy), configuration controls, and interface/data-transfer controls in partnership with Engineering and Finance.