Staff Engineer - Cloud Infrastructure & Security

About HighLevel:
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts

About the Role:

We are seeking a Staff Engineer - Cloud Infrastructure & Security to act as a technical architect and leader across HighLevel’s cloud platform.

This role is a senior individual contributor position responsible for designing and evolving secure, scalable, and resilient infrastructure on GCP, with deep ownership across Kubernetes, networking, IAM, and edge security (Cloudflare).

You will work closely with Platform Engineering, SRE, and Cyber Security teams to ensure infrastructure is secure by design, highly available, and aligned with modern best practices, while enabling teams to move fast safely.

Responsibilities:

Cloud Infrastructure Architecture (GCP):

Design and evolve GCP-based infrastructure architecture for scalability, resilience, and security.

Define standards for:

Project and environment structure

Multi-region deployments

High availability and failover strategies

Lead architectural reviews for high-impact infrastructure changes.

Ensure infrastructure supports high-scale, multi-tenant SaaS workloads.

Kubernetes Platform (GKE):

Architect and optimize Kubernetes (GKE) platforms for production workloads.

Define and enforce:

Cluster architecture and node pool strategies

Workload isolation and scheduling policies

Upgrade and lifecycle management strategies

Improve reliability, scalability, and operational efficiency of Kubernetes environments.

Networking & Edge (Cloudflare):

Design and manage secure and scalable cloud networking:

VPCs, subnets, routing, and firewalls

Load balancing and traffic routing

Own integration with Cloudflare, including:

CDN configuration

WAF rules and DDoS protection

Edge security and traffic management

Ensure low-latency, resilient, and secure traffic flows.

Identity & Access Management (IAM):

Design and enforce least-privilege IAM architecture across GCP and platform systems.

Define standards for:

Service accounts and roles

Access control policies

Just-in-time access and auditing

Partner with Cyber Security to continuously improve access posture and reduce risk.

Cloud Security & Platform Hardening:

Build and enforce secure-by-default infrastructure patterns.

Partner closely with Cyber Security teams to:

Identify and remediate vulnerabilities

Implement security controls and guardrails

Support threat modeling and risk ass…