Internal Communications, Director (Individual Contributor)
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
Motive is looking for an Internal Communications Director to lead how we inform, align, and inspire employees across the company. This role owns Motive's internal narrative and communications cadence, translating company strategy and priorities into clear, compelling messaging that employees understand and remember. You'll lead our flagship internal moments — including All Hands — build out modern, multi-channel and video-first storytelling, and find new and engaging ways to connect employees to the company's mission, culture, and momentum. You'll also partner closely with executives to sharpen their voice and presence, and work alongside Corporate Communications on crisis, issues, and other high-stakes moments to keep internal and external messaging aligned.
What You'll Do:
- Own the strategy and execution of Motive's internal communications program, ensuring employees are informed, aligned, and engaged during company updates, organizational changes, and major announcements
- Lead planning, narrative, and production for All Hands and other company-wide forums, from executive talking points through delivery
- Build and grow Motive's internal video communications capability, producing executive updates, milestone recaps, and storytelling content that make company priorities land with employees
- Continuously find new and engaging ways to reach employees, evolving our channel mix, formats, and cadence beyond one-off announcements
- Own internal channels (Slack, intranet, email, and video) and ensure messaging is precisely targeted, well-timed, and consistent across audiences
- Draft and refine executive communications, including CEO and leadership messages, talking points, and briefing materials for internal moments
- Partner with Corporate Communications, Legal, and People teams to develop proactive and reactive communications plans for sensitive or high-stakes announcements
- Ensure internal-first alignment so employees hear key news before or alongside external audiences, and that messaging stays consistent across internal and external channels
- Develop feedback and listening mechanisms (surveys, pulse checks, forums) to measure employee sentiment and communications effectiveness, and use those insights to improve programs over time
- Build relationships with executives, People, and cross-functional leaders to serve as a trusted advisor on internal messaging and change communications
- Manage and mentor internal communications talent, and partner with agencies or contractors as needed to scale video and content production
What We're Looking For:
- 10+ years of experience in internal, corporate, or executive communications, with a track record of leading internal communications at a high-growth company
- Proven experience producing All Hands and other executive forums, from narrative development through live or recorded delivery
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