Lead Product Designer - Builder

About us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.Learn more about us on ourYouTube Channel orBlog Posts
About the Role
We are seeking a Lead Product Designer (P4) for our Builder pod who can elevate HighLevel's creator tools through exceptional craft, product vision and systems thinking. The Builder pod owns the visual creation tools that help customers build websites, funnels, landing pages, emails, forms, templates, and future AI-powered experiences without code.

This is a Lead Individual Contributor role. You will influence product direction through exceptional design craft, product thinking, and cross-functional leadership rather than direct people management.
 
As a lead individual contributor, you will partner with product and engineering leaders to shape the future of HighLevel's builder experiences. You will help teams make complex creation workflows feel approachable, powerful and polished for agencies, entrepreneurs and SMBs who need to move quickly and produce high-quality customer-facing work.
 
We expect candidates at this level to demonstrate exceptional design craft and consistently raise the quality bar across the teams they work with. You should care deeply about hierarchy, layout, typography, spacing, interaction quality, usability, accessibility, and the details that make builder experiences feel precise, trustworthy, and fast.
 
Experience using AI-powered tools for exploration, prototyping, critique, synthesis or workflow acceleration is mandatory. Applications without portfolios will not be considered.
What You Can Expect
Autonomy to shape HighLevel's most important product experiences by defining how customers create and publish digital experiences.
Meaningful influence with product, engineering and senior leadership on quality, customer outcomes and roadmap direction.
The opportunity to raise the design bar across visual editing, templates, canvas interactions, publishing flows and AI-assisted creation.
Partnership with ambitious product, engineering, data and design peers who value clarity, speed, craft and customer outcomes.
A craft-forward design culture where lead designers help strengthen design practice, improve team rituals and grow other designers.
Work in a 100% remote environment where thoughtful collaboration across US and India time zones is part of everyday work.
What We Are Looking For
7+ years of relevant product design experience, with 2+ years in a leadership, mentorship or design d